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To use your own domain name for Phoenix Whistleblowing website, you need to have access and modify your DNS records. Be sure you have the permissions to change them accordingly.
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language
With a choice between more than 50+ languages, Phoenix Whistleblowing Software ensures accessibility for all employees and potential whistleblowers, regardless of their native language or proficiency. This inclusivity encourages reporting and effectively addresses language barriers, making it ideal for global organizations.
mobile_app
Add the Phoenix Whistleblowing mobile app into your array of channels, accessible on both Android and iOS platforms. With smartphones being an integral part of daily life for many, the convenience of this app empowers individuals to swiftly report concerns anytime, anywhere, fostering a culture of transparency and accountability.
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Enhance your whistleblowing channels by integrating a secure email address. When email messages are sent to the secure email address, our system automatically generates a disclosure upon receiving new emails, ensuring all essential information is included. Whistleblowers can conveniently attach supporting documents, evidence, or files to their emails, providing crucial context and evidence regarding reported misconduct. Add email addresses as needed for each pipeline (e.g., one per country).
List phone numbers among the available channels for reporting disclosures. This offers an immediate and direct means of communication, allowing whistleblowers to report critical information in real-time to your operator. This can be especially important when time-sensitive matters need to be addressed promptly or when interaction is required. For each phone number listed, clients will be charged for the display space. Phoenix Whistleblowing Software does not serve as a telephone provider and does not provide phone numbers.
Display your instant messaging accounts from platforms like WhatsApp, Skype, or Telegram on your dedicated website. Instant messaging apps are widely used and familiar to many people, making it easy for them to reach out. Based on our experience, these apps are among the most popular channels used by whistleblowers. This accessibility encourages more individuals to come forward with their concerns. Phoenix Whistleblowing Software is not affiliated with any instant messaging service and does not integrate with your instant messaging account.
Some potential whistleblowers may not have access to or be comfortable with digital communication methods. Offering the option to report via postal mail ensures that these individuals can still participate in the whistleblowing process. Postal mail provides a way to report concerns while maintaining a high level of anonymity. Whistleblowers can send their reports without disclosing their identity, and organizations can take steps to protect their privacy.
Improve the whistleblower experience with our secure online chat, designed and powered by Phoenix Whistleblowing Software. Our chat functionality includes dedicated rooms for seamless and confidential communication. It is user-friendly and convenient, requiring minimal effort to start a conversation. Like other digital channels, online chat maintains the whistleblower's anonymity, protecting their identity and ensuring their safety. It also provides transcripts of conversations, creating a clear and documented record of the report. Include a dedicated chat room for each reporting pipeline.
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Create a user account with the 'Manager' role. Managers are essential for ensuring the seamless operation of Phoenix Whistleblowing Software. They oversee the entire system, managing permissions, pipelines, and archives. You can add as many manager accounts as necessary.
Create a user account with the 'Operator' role. Operators play a critical role in the secure submission of reports, maintaining confidentiality and streamlined access. Their responsibilities include securely managing submissions within defined parameters, ensuring the integrity of the process. You can add as many Operator accounts as necessary.
agent
Create a user account with the 'Agent' designation, granting specialized access privileges. Agents are authorized to view disclosures shared exclusively by managers or operators. Their permissions include adding events, internal notes, and comments alongside whistleblowers. While their role is specific, it plays a crucial part in escalating disclosures to external entities such as compliance departments or investigation firms. You can add as many Agent accounts as necessary.
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