Multi-organisation
Multi languages
Multiple channels
Multiple templates
Flexibility
Affordability
Case management
Ease and speed to set up
Security
Confidentiality
FADP/ GDPR compliant
See all features
Software Updates and Maintenance
Frequently Asked Questions
How does Phoenix handle maintenance and potential troubleshooting?
Before deploying updates to the production environment, an encrypted full backup of the existing system is made. Additionally, a rollback plan is prepared in case something goes wrong during the update process. This ensures that Phoenix Whistleblowing Software can be reverted to its previous state quickly if needed.
What’s the process for implementing updates? Will there be downtime?
Before implementing updates in the production environment, we perform testing in a staging environment. This helps identify and address any issues that may not have been caught during the development. And then we plan the release. This includes deciding the best time to deploy the updates to minimise user disruption, such as during low-traffic periods. After the updates are live, the development team closely monitors the application for any unexpected issues.
How often is the software updated?
The frequency of Phoenix Whistleblowing updates and maintenance can vary depending on several factors. But we usually have continuous deployment, where updates are deployed to the production environment as soon as they are ready. Security patches might be released as soon as the issue is identified. This can result in unscheduled updates.
How does Phoenix handle maintenance and potential troubleshooting?
Before deploying updates to the production environment, an encrypted full backup of the existing system is made. Additionally, a rollback plan is prepared in case something goes wrong during the update process. This ensures that Phoenix Whistleblowing Software can be reverted to its previous state quickly if needed.
What’s the process for implementing updates? Will there be downtime?
Before implementing updates in the production environment, we perform testing in a staging environment. This helps identify and address any issues that may not have been caught during the development. And then we plan the release. This includes deciding the best time to deploy the updates to minimise user disruption, such as during low-traffic periods. After the updates are live, the development team closely monitors the application for any unexpected issues.
How often is the software updated?
The frequency of Phoenix Whistleblowing updates and maintenance can vary depending on several factors. But we usually have continuous deployment, where updates are deployed to the production environment as soon as they are ready. Security patches might be released as soon as the issue is identified. This can result in unscheduled updates.
